Our company co-works with most of pharmacy networks in Ukraine. Cooperation format is different: from providing services of outsourcing contact center to medicine order for participation in the promo actions by start of medicine sales. Over the years of work, we, as no one else, understand the needs and expectations of pharmacy networks. In addition, during this time we have implemented several projects for large pharmaceutical companies - market leaders in Ukraine.
Basing on our experience, we offer:
1. Pharmacy or Pharmaceutical contact center for customer
You must distinguish pharmacy and pharmaceutical contact centers. Although they have the same tasks, methods of implementation are different. Every project differs from another.
-24-hour hotline for customers
- Multi-channel feedback
- Communication scenarios for operators. At the same time you can give us your own scripts of work
- Our operators can work both in your accounting system and on our CRM system that will be modified according to your wishes
1. We understand pharmaceutical business (order and delivery of medicines) and its "underwater" stones
2. Price of services less than in Germany
3. Qualified personnel: all employees have medical and pharmaceutical education
4. Solving of issues is simple and understandable because of close placement and common european values
As a result, you get:
• Cost saving by ukrainian staff
• Improvement of the quality of provided services by operators with medical education
What is needed for collaboration (optional):
1. Call us;
2. Send an e-mail;
3. Write in the social network.
We will contact you during the day and agree our next steps.BLOG COMMENTS POWERED BY DISQUS